The most successful businesses in the world are those that meet a genuine personal need — they provide basic necessities to people to help them feel safe, comfortable and looked after. The laundromat is a great example of this type of business, providing a basic but essential service. If online selling or being a digital nomad isn’t for you, a laundromat is a reliable, sustainable alternative.
Like cleaning businesses, laundromats help your customers meet their most basic needs — cleanliness and comfort. It might not have the kudos of consultancy or the flashy screens of the latest consumer device, but people will always need clean clothes. Coin-operated laundromat businesses don’t need a huge amount of administrative overhead either, so they can be a good way to break into the entrepreneurship space.
Laundromats are also referred to as coin-op laundries, coin laundries, coin-operated laundries or self-service laundries.
In this guide we’ll explore everything you need to do to set up your laundromat business and maximize your chances for success. We’ll cover:
The major segments of the population
using laundromats are:
Products and services creating revenue
for laundromats include:
A laundromat is a simple concept: you provide reliable, efficient, commercial washers and dryers in a retail space and request payment for the usage of the machines. Most laundromats are self-service, simply requiring that the customer purchase a certain amount of time using a washer or dryer.
Your customers want simple, easy-to-use machines that provide fast, effective washing and drying of clothes at a reasonable price. Ideally, you will want your laundromat business to be well-located, so placing your business in densely-populated, renter-occupied areas is a very good idea.
Access to and from your site needs to be straightforward, and you should have adequate parking for all your customers. Coin-operated machines are the standard in the industry, but card operated machines are also available — you can even combine these with membership schemes and incentives to keep customers loyal.
There are two main types of laundromat businesses: standard independent retail laundromats, and laundromats that are located inside apartment buildings to serve the residents. This second type of laundry business is known as the multi-housing laundry business.
If you want to start a laundromat business, it’s important to know what to expect.
Laundromats typically open between 6 a.m. and 10 p.m.
The main operational costs of a laundromat are staff wages and capital expenses
Laundromat owners will spend a substantial amount on buying, upgrading, maintaining and repairing machines, coin changers, vehicles and other items
other major expenses include property tax and utility costs (especially electricity, water and wastewater)
You will need skill in maintenance, collections, employee management, bookkeeping, administration and several other areas
Laundromats do well in any market conditions, as people will always need clean clothes
In many cases, laundromats do not need an enormous amount of staff oversight
Laundromat owners will spend a substantial amount on buying, upgrading, maintaining and repairing machines, coin changers, vehicles and other items
You do not need to take in and sell stock, meaning you don’t have money tied up in inventory
You can provide further services, laundry detergent, offer snacks, sell coffee, etc.
Before you start your business, there are a few key areas you need to focus on. You will need to establish whether there’s a demand for your laundromat in your area, look at potential benefits and pitfalls, understand how your business finances might look and ensure everything is in order.
In short, you need a business plan — here’s how to think about your business idea.
Before you launch your laundromat business, you need to understand if there’s a demand. That means carrying out market research and “validating” your services. Here’s how to go about it:
All businesses need a business model, which is how you will generate sales, provide services and make money. Think about your business model now, because it’s better to have that in place so you can start acquiring customers and generating revenue from day one.
You will also need to look at financial projections for your laundromat business. What are your expected sales and revenues? What is your profitability? How much money will you keep in the business to grow it? How much will you pay yourself and others?
If you can, try to plan your revenue for the next month, three months, year and two years. It’s vital to take into account the high capital cost of setting up a laundromat in the first place, also factoring in utility, staff and other costs.
Finally, you should put your business plan together. Business plans do vary slightly, but they should cover the following areas:
Now that you have all the background information for your laundromat business, it’s time to make it into a reality. Starts by choosing the right structure or “legal entity” for your business. In the U.S., there are four main business structures. They are:
This is the "default" business
structure and is what your
business will be if you decide
not to create a more formal
structure.
We don't
recommend this type of
business as it doesn't give
you the legal protections you need.
The most common type of business entity. An LLC is fast, simple and inexpensive to setup and maintain. It protects your personal finances and assets and is a great way to start your real estate
This is a special type of LLC entity that's only available in certain states. It allows you to create "mini" LLCs, each with their own limited liability and separate assets, under the umbrella of a master LLC.
This is a more complex type of
business and isn't generally
recommended for smaller
organization.
These are the largest and most
complex types of businesses
and are far more than the
average entrepreneur or
business owner will need.
Once you've legally created your laundromat business, you’ll need to get some other things in place.
This is one of the most essential parts of your laundromat. Finding the right location with the perfect demographics, great access, a good footprint and other factors will be essential to your success.
What equipment do you need to manage your laundromat business? You will need enough washers and dryers to handle peak demand and may also want to invest in other equipment like coin changers, soap dispensers, furniture, computers and other areas. You may want to buy a van or other vehicle if you plan to pick up or drop off laundry. Make sure you understand exactly what you need to spend so you can write it off against business expenses.
Most of your marketing is likely to be shop front, local advertising and word of mouth. Focus on local SEO and listings and take out ads in papers and other local media.
You will want an efficient way to collect revenue from your laundromat. Since much of your money is going to be in the form of cash and coins, it makes sense to process all that money in an efficient way. Make sure you have good banking processes. You should also have good processes in place for maintaining and repairing machines.
Do you need to hire employees to help you? Although it’s possible to just run the laundromat yourself, you may want to hire janitorial staff who can look after it in your absence.
Running a laundromat business comes with certain rules, regulations and legalities you need to be aware of. Incfile offers a Business License Research Package for you, or you can take the time to do the research yourself. Some states do require a specific laundromat license.
What kind of bank account will you get? Do you need a business credit card? How will you pay your business taxes? These are important questions to consider so your laundromat business stays in the green. Here at Incfile, we can even help you file your taxes.
Most states require businesses to file an Annual Report once a year. You will also be expected to pay estimated taxes on what you plan to earn in the current business year. Your federal, state, regional and city business licenses and permits may need to be renewed on a regular basis, typically once a year.
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