Your Registered Agent, also called a Massachusetts Resident Agent, provides various services, including the acceptance of formal documents and correspondence from the Massachusetts Secretary of the Commonwealth (SOC).
Your LLC must have a Registered Agent at all times. You appoint one when you first start your business. You can also replace your existing Massachusetts Resident Agent at a later date, provided there is a smooth transition between the old and new agents.
Note: Most states have a Secretary of State (SOS) to administer business formation, among other duties. Because Massachusetts is technically a commonwealth and not a state, this government entity is called the Secretary of the Commonwealth, or the Massachusetts SOC. We may use both terms interchangeably throughout this guide in an effort to accommodate those who may be unaware of this difference and are seeking information from the MA SOS.
Note that the address for your Massachusetts Registered Agent doesn’t need to be the same as your business address. In fact, you may be able to use a Massachusetts virtual mailbox for your business address.
Important: A virtual mailbox is not a replacement for a Registered Agent. They perform two separate functions and per state law, you are required to have a Registered Agent.
What a Massachusetts Registered Agent Does
A Registered Agent’s primary job is to accept official correspondence and documents.
Having a Registered Agent also provides proof to the state that your business exists.
Incfile Provides Free Massachusetts Registered Agent Service for the First Year
Incfile provides complete Massachusetts Registered Agent service for any LLC that’s formed in the state. Even better, if you form your business with Incfile, you get free Registered Agent service for the first year and only $119 per year after that.
We’re authorized to conduct business in Massachusetts and can legally act as your Resident Agent. Here’s what our Registered Agent service provides:
Appointing a Registered Agent Service for Your LLC
When you first form your LLC, you must appoint a Resident Agent. You can change it at any point after that. Here’s how to go about it.
Assign a Resident Agent When You Form Your LLC
Your business must have a Registered Agent as soon as it’s formed. You can do this two ways:
When you formally create your business, you’re required to include your Registered Agent details in your Articles of Organization.
When you form your business through us, we’ll give you a free year of our Registered Agent service — and we’ll use your information to complete and file your Certificate of Organization for you.
Assign a Different Registered Agent After Formation
You can also change your Massachusetts Registered Agent after you’ve formed your LLC. There are a couple of ways to do this.
Once you’ve chosen a new Registered Agent, complete and file a Statement of Change of Resident Agent/Resident Office available on the MA SOS website.
When you sign up for our Registered Agent service, we’ll take care of all the form filling and filing for you. We’ll collect important information about your business, complete the form, then send it to the MA SOS. Then we’ll notify you once we officially become your Registered Agent.
Massachusetts Registered Agent Search
In some cases, you may want to know the name of the Resident Agent that represents another LLC in Massachusetts. This information is available in the business database of the Massachusetts SOC.
If you can’t find the information you need, you can request it through the Secretary of the Commonwealth.
What Happens If You Don’t Have a Registered Agent?
Acting as Your Own Registered Agent
If you have an in-state address, you're allowed to be the Registered Agent for your Massachusetts LLC. We don’t recommend this approach as there can be some downsides: