How Incfile Customer Service Helps You Form Your Business

Starting up a new business can be both exciting and daunting, which is why we’re with you at Incfile every step of the way. You can expect all the advice and support you need to make the right choice from formation through managing your business, and we’ll give you the knowledge you need to make everything effortless.

Here’s what you can expect when you form your business with us.

Read Articles on Every Aspect of Starting a Business

Our extensive knowledge base is a great place to start. It’s got simple, easy-to-understand information on every aspect of starting a business, from general advice to choosing the right structure, best state to incorporate and much more.

Our help center breaks things down so you can understand the differences between sole proprietorships, LLCs and corporations. We also cover Registered Agents and various other aspects of our services. Check out our side-by-side comparison table for an at-a-glance understanding of what each business type offers you.

Choose the Right State With Detailed Business Insight

Business formation details vary a lot between states, but we’ve got you covered there too. You can get the latest information on business formation times, filing fees and ongoing compliance requirements like annual reports. We update this information on a regular basis, so you’ll always have access to the latest details.

We also go a few steps further to provide the most detailed information available on forming an LLC or corporation in each state. We cover the steps you’ll need to take, naming rules, Registered Agents, the best cities to operate in, requirements, taxes and fees. You’ll get a complete understanding of how your business will be affected depending on what state you decide to form your company in.

Assistance With Managing Your Company

Forming a business is just the start of your entrepreneurial journey — you’ll also find that we offer plenty of services to help your organization grow and thrive. Whether you’re making legal changes to your business, staying compliant, managing your Registered Agent or filing your taxes…we’ve got you covered.

Get a Helping Hand From Incfile’s Customer Service

Sometimes you’ll want an expert to help you start or manage your business, and that’s where our best-in-class customer service team can help.

View Our Interactive Guides

You can get immediate answers from our comprehensive guides. At the bottom right of each screen, you’ll see a blue “Help” button. Click on that, and you’ll see a box where you can enter search terms and view our resources on many topics.

Once the widget opens, you can either type in the term you want to know more about or see the “Top Suggestions.” When you type in a search term, you’ll see suggested articles in our knowledge base that can answer your questions. It’s simple, easy and intuitive.

If you’d like live assistance, we can help there too. We know you might be too busy to spend time on the phone and may not want to wait around for an email response. That’s why we now have a fully-featured live chat service that connects you directly to our support team.

If you’d prefer to email us, you can find our contact details here. If you want to speak to someone over the phone, you can call us at (855) 829-9090. Phone support is available Monday through Friday from 9 a.m. to 6 p.m. CST.

At Incfile, we want you to be delighted that you’re forming your business with us! From our low fees to our comprehensive services and our online guides to our helpful support team, we’ve got everything you need to get started now.

Paul Maplesden

Paul is a freelance writer, small business owner, and British expat exploring the U.S. When he’s not politely apologizing, he enjoys hats, hockey, Earl Grey Tea, mountains, and dogs.